You can cancel your order within 24 hours of placing it, as long as it hasn't been dispatched yet.
Important: Orders can only be cancelled within 24 hours and before dispatch.
How to Cancel Your Order
1
Act Quickly
Contact us within 24 hours of placing your order
2
Contact Support
Email us with your order number and cancellation request
3
Confirmation
We'll confirm the cancellation and process your refund
Cancellation Policy
- Orders can be cancelled within 24 hours of placement
- Orders cannot be cancelled once dispatched
- Custom/personalized items may have different cancellation terms
- Refunds are processed to the original payment method
- Refunds typically take 3-5 business days to appear
What You Need
Information Required
- Order number (from confirmation email)
- Email address used for the order
- Reason for cancellation (optional)
If Your Order Has Already Shipped
If your order has already been dispatched, you cannot cancel it. However, you can:
- Return the items once received (within 30 days)
- Refuse delivery (items will be returned to us)
- Contact us to discuss options
Learn about our returns policy