Blendko is committed to providing an accessible shopping experience for all users. Learn about our accessibility features and get help using assistive technologies.
Our Accessibility Commitment
We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is usable by everyone.
What We've Implemented
- Keyboard navigation: Full site navigation without a mouse
- Screen reader support: Compatible with JAWS, NVDA, and VoiceOver
- High contrast options: Better visibility for low vision users
- Text scaling: Support for browser zoom up to 200%
- Alternative text: Descriptive alt text for all images
- Focus indicators: Clear visual focus for keyboard users
- Semantic markup: Proper HTML structure for assistive technologies
Accessibility Features
⌨️ Keyboard Navigation
- Tab: Move forward through links and buttons
- Shift + Tab: Move backward
- Enter/Space: Activate buttons and links
- Arrow keys: Navigate menus and carousels
- Escape: Close modals and menus
🔍 Visual Accessibility
- High contrast color schemes
- Large, readable fonts
- Clear focus indicators
- Scalable text up to 200%
- Color is not the only way to convey information
🔊 Screen Reader Support
- Descriptive headings and labels
- Alternative text for images
- ARIA labels and descriptions
- Skip navigation links
- Logical reading order
- Status announcements for dynamic content
🎯 Motor Accessibility
- Large clickable areas
- No time limits on interactions
- Drag and drop alternatives
- Voice control compatibility
- Switch navigation support
Using Assistive Technologies
🖥️ Screen Readers
Supported Screen Readers:
- JAWS: Windows - Latest version recommended
- NVDA: Windows - Free and fully supported
- VoiceOver: macOS/iOS - Built-in accessibility
- TalkBack: Android - Google's screen reader
- Dragon: Voice recognition software
Tips for Screen Reader Users:
- Use heading navigation to jump between sections
- Use landmark navigation for main areas
- Product images have detailed descriptions
- Form fields have clear labels and instructions
- Error messages are announced clearly
⌨️ Keyboard-Only Navigation
Navigation Tips:
- Use Tab to move through interactive elements
- Skip links are available at the top of each page
- All dropdown menus are keyboard accessible
- Product galleries can be navigated with arrow keys
- Shopping cart is fully keyboard accessible
Keyboard Shortcuts:
- Alt + 1: Skip to main content
- Alt + 2: Skip to navigation
- Alt + 3: Skip to search
- /: Focus search box (when available)
🔍 Magnification and Zoom
Browser Zoom:
- Zoom up to 200% without horizontal scrolling
- All content remains accessible when zoomed
- Text reflows properly at high zoom levels
- Images scale appropriately
High Contrast:
- Windows High Contrast mode supported
- Custom high contrast themes available
- Color combinations meet WCAG standards
- Focus indicators remain visible
Accessibility Settings
🎨 Visual Preferences
Customize your visual experience:
- High Contrast Mode: Toggle in site preferences
- Large Text: Increase font sizes
- Reduced Motion: Minimize animations
- Focus Enhancement: Stronger focus indicators
Note: Visual preference settings are saved in your browser and persist across visits.
🔊 Audio Preferences
- Turn off background sounds
- Control audio feedback volume
- Enable sound descriptions for images
- Customize screen reader announcements
Shopping Accessibility Features
🛍️ Product Browsing
- Detailed product descriptions
- Alternative text for all product images
- Keyboard-accessible image galleries
- Screen reader-friendly filters
- Clear pricing and availability info
🛒 Shopping Cart
- Accessible quantity controls
- Clear item descriptions
- Keyboard-accessible remove buttons
- Running total announcements
- Error message clarity
💳 Checkout Process
- Clear form labels and instructions
- Error validation with helpful messages
- Progress indicators for multi-step process
- Accessible payment method selection
- Order confirmation details
👤 Account Management
- Accessible login and registration
- Clear navigation in account pages
- Order history with detailed descriptions
- Accessible wishlist management
- Profile editing with clear feedback
Mobile Accessibility
📱 Mobile Features
- VoiceOver (iOS): Full compatibility with gestures
- TalkBack (Android): Optimized for touch exploration
- Voice Control: Compatible with voice commands
- Switch Control: External switch support
- Large Text: Respects system text size settings
- High Contrast: Follows system accessibility settings
Getting Help with Accessibility
📞 Accessibility Support Options
- Email: accessibility@blendko.com
- Phone: Request a callback for phone support
- Live Chat: Accessible chat support available
- Video Call: Sign language interpretation available
🛠️ Technical Support
Our accessibility team can help with:
- Configuring assistive technology settings
- Troubleshooting compatibility issues
- Alternative ways to complete tasks
- Personalized accessibility recommendations
- Training on using our accessibility features
Accessibility Testing
🧪 How We Test
- Automated accessibility scanning tools
- Manual testing with assistive technologies
- User testing with people with disabilities
- Regular accessibility audits
- Continuous monitoring and improvement
Feedback and Suggestions
Your feedback helps us improve accessibility for everyone. Please let us know about any barriers you encounter.
📝 How to Provide Feedback
- Describe the specific issue you encountered
- Tell us what assistive technology you're using
- Include your browser and operating system
- Suggest how we could improve the experience
- Let us know what works well too!
Alternative Shopping Methods
If you're unable to use our website due to accessibility barriers, we offer alternative ways to shop:
- Phone Orders: Call us to place orders over the phone
- Email Orders: Send us your order details via email
- Personal Shopping: One-on-one assistance available
- Catalog Requests: Request accessible format catalogs
- In-Store Assistance: Personal shopping help in our stores